RETAIL ISSUES

Docket 5903 - Retail Service Quality

Retail Service Quality Standards    (Attachment 1)    Adobe Acrobat     WordPerfect

Consumer Bill of Rights and Consumer Protection Standards    (Attachment 2)     Adobe Acrobat      WordPerfect

Final Order entered July 2, 1999    Adobe Acrobat WordPerfect

Order on Reconsideration entered September 28, 1999 Adobe Acrobat WordPerfect

The Adobe Acrobat reader is available at no charge.