Views of Vermont
Department of Taxes
Home Welcome Contact Information
Taxpayer Advocate
Get Adobe Acrobat  

Privacy Policy

The Vermont Department of Taxes operates this web site as a public service to provide information about the Department’s services and programs. This web site enables the Department to offer enhanced services and to respond to questions for web site visitors.

Information Collected and Cookies
The Department collects no personal information from your visit to this Internet site. No information is sold, rented or otherwise improperly disclosed to a third party.

The Department may track the usage of the site’s pages. Tracking helps manage the site content to determine pages of the most, or least, interest to the visitors. The usage contains no personal information or link to who visited the site.

The Department does not use cookies.

Personal Information

Personal information is information that readily identifies the individual. The information includes name, address, e-mail address or telephone number. Any personal information you provide is voluntary and used for tax administration purposes.


E-mail messages receive the same treatment as written communications. E-mail messages concerning your tax account may become part of your account information. E-mail that does not contain tax information can be subject to public inspection and legal discovery.

Using web e-mail is not secure. The Department cannot guarantee confidentiality of the information during transmission. You must decide if you want to assume the risk that an unauthorized person may learn your email address or other information as it is transmitted. Once received by the Department, your information is secured.

The Department will not email refund amounts, account data, tax data, or other personal information as part of our response to you. If you need this information, please use the Contact section of the web site for telephone and mailing addresses. You may also use the Taxpayer Information Telephone Line for status of your refund and returns, amount of estimated payments for the current tax year, and amount of property tax assistance received last y ear. 1-866-828-2865 (toll-free in VT) or 1-802-828-2865 (local or out-of-state)

NOTE: E-Mail is separate from the VTPay, VTBizFile and electronic return filing which are secure, encrypted sites.

If You Send Us Information On-line

Our web site offers the opportunity to ask questions, request information, or to obtain other services. Use of these options is voluntary. By furnishing the requested information, you are deemed to have consented to use of your data. We will use the information only for the reasons for which you provided it.

Links to Other Sites

This web site provides access to other web sites. When you link to these web sites, you leave our web site and your communications no longer are protected by our privacy policy. The Vermont Department of Taxes is not responsible for either the privacy practices or the content of non-Department web sites. We recommend that you review the privacy policy or terms and conditions of those sites fully to understand what information is collected and how it is used. The Vermont Department of Taxes provides links to other web sites as a service but does not endorse non-Department web sites or validate their content.

Your Privacy Rights

Your personal information and tax information cannot be disclosed to persons not authorized by the Vermont Department of Taxes. Disclosure provisions are in Title 32 of Vermont Statutes Annotated Section 3102 and Department Regulation §1.3102.

Vermont Department of Taxes, 133 State Street, Montpelier, Vermont 05633-1401